Shipping Policies

 

We are an online boutique and do not have a retail store.  We do not carry a large inventory in order to keep our overhead low allowing us to keep our prices reasonable nor do we have a warehousing facility to house a large stock inventory.  Typical order processing time is three business days (if we have the products in stock or avail ourselves of the drop shipping options provided by many of our vendors) up to fifteen business days due to many of our product offering being made to order.  We generally order from our vendors once or twice weekly depending on our order volume.  In some cases, your order may arrive in two shipments if some products are drop shipped from our vendors. Normal order processing time is 7-10 business days.

 

For clothing and small items, we ship First Class Mail with delivery confirmation.  We offer no guarantee of USPS delivery as the USPS does not offer a guarantee.  If you wish to have your items shipping USPS Priority Express Mail, you must contact us for payment of the additional shipping fees involved and our guarantee is the guarantee offered by the USPS and Bloomingtails Dog Boutique has no responsibility other than getting the package to the USPS and entered into their system. 

 

 Once your package reaches its destination, Bloomingtails Dog Boutique has no additional responsibility.  The package cannot be tracked or located from our end and must be initiated from the final destination not the originating destination.

 

In most cases, if you have provided us with an email address, you will receive shipping and tracking information via the USPS once your shipment enters their system via an email notification.  You can check the status of your order via our Track Order Option on the top navigation menu on our website with your email address and order number.

 

The shipping and handling charges below are for clothing items/small items only.  If you order heavier products, such as shampoos and conditioners, beds, tents,etc. there will be an additional shipping charges based on the actual shipping charges charged by the USPS.  We will contact you if the shipping charges are over the shipping charges below.

No of Items	Shipping
1-3	$6.95
4-6	$9.50
7-8	$10.95
9+	$12.95

 

Oversized Items - Our shipping cart is set up for number of  items ordered.  For Oversized Items, we only charge the actual cost of shipping the items purchased to you.  As we have a wide selection of products, we cannot estimate all of the product combinations possible. 

 

Any item that is considered oversized will incur an additional shipping surcharge fee (per item) in addition to our standard flat rate shipping fee.  The oversized shipping fee is stated in each product description if applicable.   This fee covers the added cost of the freight fee that is charged to us for the large/heavy item being shipped by the carrier.  This includes items such as beds, furniture, pet strollers, car seats, pet stairs, bicycle baskets, etc. 

If you have questions about shipping charges, contact us prior to placing your order. 

 

 

If you order only oversized items, you will receive credit for the standard shipping charges added to your shopping cart.  If you order a combination of other products in addition to oversized items, in most cases we will ship all items together to save on shipping cost. You will be invoiced for the additional shipping charges prior to the shipping of your order.  

 

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We are aware of the terms of NAFTA and if your products ordered are made in the USA, we will fill out the requisite forms for you.  Feel free to contact us and we can tell you if the products are made in the USA.

For lightweight items (generally accessories or clothing) the shipping charges to Canada are as follows:

No of Items	Shipping
1-3	$8.50
4-6	$12.50
7-8	$15.50
9+	$20.00

  If you are ordering larger items,  additional shipping charges may be applicable. Since it would be impossible for us to estimate these charges as they are based on shipping weight and destination,  please contact us before ordering so that we can get an estimate for you of the additional shipping charges from the manufacturer.  

 

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 Shipping charges are added to the shopping cart based on estimated number of products ordered.  As weights of products vary, our shipping fees cover light weight items.  If you are ordering larger items,  for international orders, additional shipping charges may be applicable. Since it would be impossible for us to estimate these charges as they are based on shipping weight and destination,  please contact us before ordering so that we can get an estimate for you of the additional shipping charges from the manufacturer.  

For clothing and accessories, the following shipping fees will be added to the cart at checkout.  We only charge the actual shipping fees and if your completed order package exceeds the shipping fees below, the balance of the shipping fee must be paid prior to our shipment.  We will contact you if your package shipping costs exceeds our estimated shipping charges.

No. of Items	Shipping
1-3	$15.50
4-6	$20.00

 

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